Select Holidays Rules & Responsibility
Responsibility & Liability
Select Holidays ~ acts solely as organizer/agent of the tours outlined online or in our printed brochures. All arrangements for accommodation, transportation, meals and sightseeing attractions outlined are made either by Select Holidays and/or their appointed representatives used during each departure. The participant agrees that neither Select Holidays nor their affiliates shall be liable or held responsible directly or indirectly for any delay, damage, loss (including personal injury or death), or expense or any act or omission of any supplier providing tour services. Select Holidays and/or their appointed agents/staff can accept no responsibility for losses or other expenses due to delay or change in air or other services, missed connections, sickness, weather, strike, war, terrorist attack, quarantine or other causes.
Select Holidays or its representatives/staff shall not be held responsible for:
non-performance on the part of any hotel or other accommodation for any act or omission that cannot be directly attributed to the neglect of the tour organizer;
any delays, misconnections, loss, damage or injury to persons or property or for mechanical defects or failure, however caused or for any substitution of hotels or carrier equipment beyond the control of the tour operator, or for any additional expenses occasioned thereby;
appointed representatives/staff shall not be responsible or liable to the customer or any other person for claims, losses, damages, cost of expenses arising out of injuries which may occur either by reason or defect in any mode of transportation utilized or for any reason whatsoever, or through the acts or defaults of any company or person involved in conveying the passengers, or in carrying out the arrangements of the tour;
any inconvenience, loss of enjoyment, upset, disappointment, distress or frustration whether physical or mental however caused;
any additional costs incurred or any loss sustained as a result of cancellations or delays of tours caused by inclement weather conditions, acts of God, political unrest, pandemics or any other event(s), which result in schedule changes. Select Holidays reserves the right to make any changes in plans, which may be necessary due to local conditions or which may add to the comfort and well-being of the tour;
any travel documents and paperwork including valid passport, required immunizations, required travel/entry visas and/or pandemic paper work/tests, where travelers may be denied entry to county or region. Travelers are subject to all cancelations fees as outlined in the “Cancelation Fee” section below in this document.
Fuel and/or currency Surcharges:
With the rising cost of fuel, there may be surcharges imposed by motorcoach companies, airlines, cruiselines and/or other travel related suppliers. In the event this occurs, Select Holidays will need to collect the surcharges on behalf of the suppliers.
In the event of major currency fluctuations prior to departure, Select Holidays, at its sole discretion, may collect additional funds to cover any difference of pricing.
In the event that either a fuel and/or currency surcharge is imposed, clients who may then decide not to travel, shall not be entitles to any refund for payments made to that point, including deposits and/or final payments.
Health and Disability Notice:
To fully enjoy your Select Holidays journey, you should be in good physical and mental health. If you have any physical or mental limitations, please advise Select Holidays when making your reservations. Travelers who require assistance must be accompanied by an able care companion to provide this service and required assistance. This will not become the responsibility of Select Holidays or their tour escorts/hosts. Select Holidays reserves the right to decline any person as a member of a departure, at any time either before or during the tour, should such person's presence be considered detrimental to the interest, comfort, enjoyment and welfare of the other tour members. Persons required to leave the tour will not receive a refund of any unused services, including any costs occurred or change fees, due to being asked to leave the tour.
WORLD CONDITIONs AND/OR ANY FUTURE PANDEMICS:
The tour participant agrees that neither Select Holidays nor their representatives shall be liable or held responsible directly or indirectly for all travel bookings on their behalf. As world conditions remain ongoing, the tour participant acknowledges that for this reason, and other reasons not reasonably foreseeable at this time, these travel plans may be interrupted or cancelled by Select Holidays and/or the representatives that is providing them, a government entity or other third party, over which Select Holidays has no control. The tour participant further acknowledges that the representatives/supplier’s own cancellation, rebooking and refund policies, subject to any applicable law that is now or may later be in effect, will govern my rights and remedies, including my right to receive a refund, in such an event.
Moreover, the tour participant understands that should they elect to purchase travel insurance, the terms of the individual policy they have chosen, will dictate whether, and to what extent, coverage for any financial loss and/or medical loss, may exist under the circumstances.
Proof of Citizenship:
All tour participants MUST carry a valid passport when traveling. When traveling to foreign countries, the traveler may require a travel visa, shot and/or inoculations and should check with their booking agent or travel clinic for such requirements. It is the tour participant's responsibility to obtain proper documentations for travel. Failure to obtain the proper documentation required for the tour such as a valid passports, visas and medical requirements, may result in not being able to participate in the travel arrangements booked. In which case the traveler will not be entitled to any refund from Select Holidays.
Room Accommodation:
Single: 1 person ~1 bed; Double: 2 persons sharing ~ 1 or 2 beds;
Twin: 2 persons sharing ~ 2 beds; Triple: 3 persons sharing ~ 2 beds (extra charge for cot) Quad: 4 persons sharing ~ 2 beds.
~ Some hotels do not offer triple or quad accommodations and participants will be asked to book 2 rooms.
~ All rooms booked are non-smoking and travelers who smoke in their rooms, will result in a fine imposed by hotel and payable by offender.
~ At some properties only stairs may be available to reach your rooms, as elevators may not be available. Please advise at time of booking if you require a ground floor room.
Single Travelers: Tour participants traveling alone but wishing to share accommodation with a suitable roommate must pay the single supplement until a roommate is found. The single supplement would then be refunded with the final documentation. Select Holidays cannot assume any responsibility should such an arrangement not be available or suitable.
Special Requests:
Travelers requiring special needs such as accommodation, meals. ground floor accommodations and/or special rooming requests, must place this request at time of reservation with Select Holidays. Select Holidays will do their utmost to accommodate these special requests, but cannot be held responsible if such requests are not fulfilled.
Optional Tours/Unused Services:
Please be advised that if a client books any optional tour, which is not in the tour package, the traveler is then using the right of choosing. The traveler may not wish to attend all the attractions scheduled in the tour package for one reason or another, or if the traveler wishes to leave the tour please advise your Tour Director in advance. If the traveler diverts from the tour for any reason, Select Holidays will not make any refund for any unused portion of the tour package.
Reservations/ Travel Documentation:
Select Holidays and their experienced travel professionals can also help you arrange reservations on any Select Holidays departure. All travelers will be required to fill out a "Passenger Information Form" and submit a clear color copy of their valid passport, prior to travel documents being issued or completed. Travel documents will be sent directly to the client two to three weeks prior to tour departure, provided Select Holidays has received full payment and other tour regulations have been met.
Select Holidays monitors security situations around the world as well as government travel advisories. Conditions may require Select Holidays to change or even cancel trips. You accept the risks involved in travel, both foreign and domestic, and accept responsibility for your own travel decisions. This included having the proper travel documents including valid passports, tourist visas or proper paperwork connected with any current or future possible pandemics. Since many travel advisories change daily, it is travelers personal responsibility to ensure they keep themselves updated in regards to any changes and not the responsibility of Select Holidays.
If there is a change in the price of our holiday package, or a printing error in our brochure, we reserve the right to amend any tour and/or cost.
Not Included:
Personal expenses such as laundry, phone calls, alcohol, personal comforts, meals not included, optional sightseeing; airport improvement fees or levies, shot and/or inoculations, pandemic paperwork and/or tests.
Gratuities such as for meals not included, taxis, baggage handling, motorcoach drivers, service staff and tour guides/escorts.
Please Note: Because of the heightened security measures at airports and at some hotels, Select Holidays is not responsible to handle any luggage and this becomes the responsibility of the traveler. Select Holidays is not responsible for lost luggage at either airports and/or hotel and such loss must be reported directly to airlines and/or hotel as applicable.
Insurance:
We strongly suggest passengers purchase comprehensive travel insurance to protect against medical emergencies, cancellations due to illness, against damage to baggage, loss of personal items and/or trip interruption. Insurance is available from Select Holidays and MUST be obtained at time of first deposit. Select Holidays is not responsible for any traveler that does not meet the requirements put in place by the insurance companies or those travelers who do not purchase proper travel coverage. In all cases, Select Holidays is not responsible if client does not have or take the proper travel insurance coverage or have an insurable claim.
It is important to bring your travel insurance policy with you. It is also a good idea to leave a copy with a loved one, in case of need of assistance for an emergency claim. In the event of an insurance claim must be opened, it is the traveler's responsibility to ensure that a copy of all receipts, charges and itineraries are obtained and submitted. Select Holidays strongly suggests that a travel insurance policy is purchased for all travel.
Deposit/Payments:
Each tour outlines deposit amounts and dates required. Only a deposit will hold your reservation and is due at time of making the reservation. If upgrades airfare is requested (Economy Plus or Business Class), an additional payment will be required at that time of confirmation of these flights.
Final Payment:
Final payment is due to Select Holidays 90 days prior to departure or as indicated by tour rules and regulations of each tour. Payment not received by deadline dates of that tour, may result in the traveler's reservation being canceled and booking penalties assessed against the traveler.
If cancellation is made by Select Holidays any time prior to the departure date, except when a customer fails to pay the final balance on time, Select Holidays, at its sole discretion, will offer a comparable departure on an alternate date, or reserves the right to offer only a future travel credit.
Late Reservations & Changes:
As late reservations need special administrative attention, bookings made within 30 days of departure require FULL payment before the process of requesting rooms and tour space begins. If we are unable to confirm the request, a full refund will be made. If a booking is cancelled once the tour has been confirmed, cancellation penalties apply. To offset administrative costs incurred by late changes, a fee of an additional $250.00 per passenger will be charged for late reservations, changes in departure date and itinerary or a passenger's name, once travel documents have been printed. The above fee is in addition to any fees that may be charged by travel vendor.
Cancellation Fee:
91 days or prior to departure date: ALL payments paid up to this point are 100% non-refundable;
90 days – 0 days prior to departure: 100% non-refundable, including air & government taxes.
Travelers shall not and will not be entitled to any refund from Select Holidays for any portion of the trip not taken or used, regardless of any reasoning given.
prescriptions:
It is the traveler’s responsibility to ensure that all essential and prescribed medications are filled and packed for the appropriate length of your travel journey. Please ensure that the medications are in their proper prescribed bottle with the prescription label clearly labelled. It is a good idea to also bring an extra set of medical device accessories if applicable, such as hearing aid batteries, eyeglasses, contact lenses & solution etc. It is best to create a medication list that includes your doctors name and contact information. If possible, bring copies of prescriptions with you (including eyeglasses prescriptions). Please ensure that these medications/devices are packed in your carry-on baggage during travel. Remember, it is better to bring it and not need it than need it and not have it.
Required Vaccinations & Recommended Medications for International Travel:
Some countries have mandatory vaccination requirements. It is the traveller’s responsibility to ensure that all proper documentation is brought for proof of vaccinations. It is also the traveller’s responsibility to ensure that these requirements are checked and followed prior to departure. Some countries have recommended medication advisories such as malaria pills or typhoid pills. These should be prescribed by a travel clinic professional or family practitioner. Please check the local travel advisories in the countries of travel to see what is recommended.
Itineraries, Tourist Visas & Tickets:
It is the traveler’s responsibility to bring all required travel documents and identification. It is also the responsibility of the traveler to ensure that passports are current and within the allowed entry allowance for the countries visited on their trip. If a tourist visa is required, it is the traveler’s responsibility to obtain this visa, or purchase the visa upon arrival. It is a good idea to take a photocopy of your passport & travel documents in case of emergency. It is also a good idea to forward a copy of your itinerary to a loved one back home.
Local Currency & Credit Card:
Please ensure that you carry a small amount of local currency in cash. This can be obtained at your bank before travel (please allow a few weeks for foreign currency to be ordered at your local bank) or at the airport at the currency exchange desk. A variety of small and larger bills is best, to allow for tipping & any other items needed during travel. It is best to inform your credit card provider(s) of upcoming international travel. A reminder that charges made on your card may be charged in the local currency and are subject to the exchange rate based on your card.
travelers responsibility:
It is each guests responsibility to only travel if they are feeling well. If at any time during their travels, they become ill, they may be asked to leave a departure, either voluntary or non-voluntary. Any and/or all additional expenses that may occur, are the sole responsibility of the traveler and not Select Holidays. We strongly recommend travel insurance or purchase protection to cover these situations. This includes illness related to current and/or any future health/medical situations and/or world situations related directly or indirectly to travel.
**Updated 2024